Tuesday, November 3, 2009

Supply Chain Management

CarID's supply chain starts with its vendors, because they buy directly from their vendors. We only carry about 2% of what we sell in our warehouse. Everything comes from our vendors and gets sent direct to the customer.
Delivery: CarID has on-time delivery, because they guarantee the customer that the product will be at their house in 3 to 7 business days. Customers get a tracking number which will tell them the exact day they will be recieving the product.


Quality: CarID is well known for our customer service and customer satisfaction. Our customers have high expectations and they recieve the quality they are looking for in their products. When the products get to the customer, the customers check the product to see if it is what they are expecting. If it is not what they are expecting, they have 30 days to return the product, no questions asked.


Time: The total supply chain throughput time is the supplier, the manufacture, the packer, then the shipper.

Cost: The vendors have a specific wholesale price in which they sell their products at. We then pay that cost for the products, but we sell it to our consumers for the price that we think the market will pay for it, which is usually double the cost of what we get it for minus 20%.

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