The quality control methods CarID currently utilizes is TQM. This stands for Total Quality Management. This allows CarID to oversee business and process analysis, defective products and problem solving which will increase the quality and customer satisfaction. This is very cost effective because allows us to see what parts have to be fixed before it gets to the customer. If we oversee the product, and it gets to the customer deffective, we have a unhappy customer and a problem that we now have to solve which we could have solved in the begging.
Quality Control charts
CarID can monitor process data with a variety of control charts. CarID can reuse control limits created during a previous analysis, automatically adjust control limits for simalar items and also its new items that are to come.
Types of inspections
At CarID, vendors are responsible for shipping first quality merchandise. Before anything is shipped, all items are inspected and tested. To keep the process fairly simple to do, the stockrooms are inspected to make sure they are clean and uncluttered, and that the items are rotated so the last one goes first.
Fishbone Diagrams
CarID utilizes the fishbone diagram. If something is not correct, they go through all the areas in making a problem to see where the problem originates from. This is the best way to get a problem solved. Some problems are easier to fix then others, but most are solved with this process.
Six Sigma practices
The Six Sigma certification is preferred for quality control analysist. Unfortunatly we do not practice this because this is too costly and sometimes is not worth the money spent to complete the Six Sigma. If an item is not functiona, it is more cost effective to just replace it with another one. Most of the items are made overseas and to have a six sigma practive overseas is not worth it.
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